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FAQs
Common questions Ipswich families ask when considering hospice care.
Ipswich Hospice Care is a community owned facility, providing end-of-life palliative care to terminally ill people and support for their families. Inpatient services are provided in a home-like environment in our 7-bed inpatient facility which operates 24 hours a day, 7 days a week. Grief and Bereavement support services are offered to the Ipswich and West Moreton community.
Palliative Care Australia defines palliative care as person and family-centred care provided for a person with an active, progressive, advanced disease, who has little or no prospect of cure and who is expected to die, and for whom the primary goal is to optimise the quality of life. Exclusion criteria apply.
Respite care provides temporary support for a person while their primary carer takes a break, ensuring they continue to receive safe, professional care including personal care, nursing support, meals, and assistance with daily living needs. Exclusion criteria apply.
End-of-life care is the last few weeks of life in which a patient with a life-limiting illness is rapidly approaching death. The needs of patients and their carers is higher at this time. This phase of palliative care is recognised as one in which increased services and support are essential to ensure quality, coordinated care from the health care team is being delivered. This takes into account the terminal phase or when the patient is recognised as imminently dying, death and extends to bereavement care. Exclusion criteria apply.
Ipswich Hospice is a community facility that provides palliative care in a home-like environment. Our model of care puts the patient and family at the centre of the care planning team. We endeavour to walk alongside you on your journey and provide as much comfort and support that you and your family need. We are guided by the choices and wishes of the patient and family; and we do all we can to make your time with us comfortable, safe and calm.
Ipswich Hospice Inpatient service is available to people of the West Moreton region of south-east Queensland, who have a life-limiting illness. Referrals are made via the ‘Referrals’ tab at the top of this page. Whilst referrals can be made by anyone, it is important for us to get as much medical information as possible before we can accept the referral. Therefore, we suggest you talk to the patient’s doctor about a referral and ask if they can make the referral on your behalf.
Eligibility for admission is assessed by the Palliative Care Consultant, Clinical Nurse and Director of Nursing.
Please see our In-Patient Services page for more information.
Yes. Anybody living in the West Moreton region who has experience loss, grief or bereavement can access the Grief and Bereavement Service. Referrals can be made by phoning the team on (07) 3218 1163 or emailing adminhh@ipswichhospice.org.au. Please visit the Services page for more information about the Grief and Bereavement Service.
In-Patient Care
For services including palliative care, end-of-life care and respite care.
If you’d like to apply for in-patient care, please click here to submit a referral.
Ipswich Hospice Inpatient service is available to people of the West Moreton region of south-east Queensland, who have a life-limiting illness. Referrals are made via the ‘Referrals’ tab at the top of this page. Whilst referrals can be made by anyone, it is important for us to get as much medical information as possible before we can accept the referral. Therefore, we suggest you talk to the patient’s doctor about a referral and ask if they can make the referral on your behalf.
Eligibility for admission is assessed by the Palliative Care Consultant, Nurse Practitioner and Director of Nursing.
Please contact us to discuss your suitability to care at Ipswich Hospice.
Admission to hospice is like being cared for at home. This means your stay at Ipswich Hospice is partly funded by the Queensland Department of Health (accommodation, meals etc.). The costs that you will incur are for medications, hire of specialist equipment, Allied Heath assessments and continence products. You will be asked to sign the following agreements shortly after admission:
Ipswich Hospice is a community facility that provides palliative care in a home-like environment. Our model of care puts the patient and family at the centre of the care planning team. We endeavour to walk alongside you on your journey and provide as much comfort and support that you and your family need. We are guided by the choices and wishes of the patient and family; and we do all we can to make your time with us comfortable, safe and calm.
The kitchen team prepares meals for individual patients. The main meal of the day is at lunch. Our Kitchen Team can take orders for sandwiches for family and friends prior to 10am daily at a nominal charge. Kitchen resources are limited at weekends and on public holidays, so meals are available only for patients at these times.
Visitors are welcome to bring in their own food. There is a small fridge in each room and a microwave in the family room for reheating.
The hospice kitchen is available only for Hospice staff, to comply with regulations.
Generally speaking, pets are welcome for a visit by Ipswich Hospice. However, this must be pre-approved by the Director of Nursing (or Manager).
Pets must be supervised at all times whilst on the premises and we ask you to clean up after them if required.
Each room has a CD/DVD player, TV, Fridge, Air conditioner, and an outdoor deck. A family room is available with a microwave, coffee and tea making facilities and there are outdoor areas and gardens around Hospice.
Patients should bring with them personal toiletries, shavers, incontinence aids, casual day wear, nightwear, underwear, socks, footwear & slippers.
Hobbies, music, photos, small sentimental items, medications and scripts currently used, dressings for wounds, and mobility equipment if used.
Grief and Bereavement Support
Questions we get about support for Ipswich locals through Hilda’s House.
Yes. Anybody living in the West Moreton region who has experience loss, grief or bereavement can access the Grief and Bereavement Service. Referrals can be made by phoning the team on (07) 3218 1163 or emailing adminhh@ipswichhospice.org.au.
We kindly request donations for all bereavement services provided, with any contributions of $2 or more being tax deductible. All funds go towards supporting our grief and bereavement support services, which are partly funded by the Commonwealth Home Support Programme (CHSP). Your support will allow us to continue providing high-quality care to those in need.
If you have any questions or would like to learn more about our services, please do not hesitate to contact us at (07) 3812 1163 or via fax at (07) 3812 0232. We are here to help in any way we can.
Support can begin during the palliative care journey and continue after the death of a loved one. Families connected to Ipswich Hospice may access support both before and after loss.
People may seek support at any time after a loss. Some individuals reach out soon after, while others may seek support months or years later.
Hilda’s House support services are available to people across the West Moreton community, including those whose loved one did not receive care at Ipswich Hospice.
We understand that the loss of a loved one can be a difficult and overwhelming experience. That’s why we offer a range of services:
Donations
Everything you need to know about making a donation to Ipswich Hospice.
Ipswich Hospice Care is a community charity that provides palliative care and bereavement support to people in the Ipswich and West Moreton region. Each year the Hospice must raise about $1.3 million beyond government funding to keep its services operating and free for those who need them. Donations from the community help make this care possible.
Yes. Donations of $2 or more are tax deductible in Australia. Ipswich Hospice Care is registered as a Deductible Gift Recipient with the Australian Tax Office.
There are many ways to support Ipswich Hospice Care. You can make a one-off donation, become a regular donor, leave a gift in your Will, join as a member, host a fundraiser, support community giving programs, or participate in events and appeals.
Your support helps Ipswich Hospice provide compassionate end of life care, grief and bereavement support, specialist care services, essential equipment, and a comfortable environment for patients and families.
Regular donations help the Hospice plan future services and meet growing demand. For example, donations can help provide meals for guests, fuel for nurses visiting patients at home, bereavement counselling for children, or specialist allied health assessments.
Yes. Leaving a gift in your Will is a lasting way to support Hospice care for future generations. Legacy gifts help fund equipment, staff training, grief support services and programs that support families in the community.
Yes. Businesses can support the Hospice through workplace fundraising, sponsorship, hosting events, payroll giving, or volunteering teams for community activities.
Yes. Membership is open to individuals and organisations who want to support Hospice care in the community. Members help guide the organisation and can vote to elect the Board. Membership fees are $15 per year for individuals and $30 for families or organisations.
You can contact Ipswich Hospice Care directly on 07 3812 0063 or email admin@ipswichhospice.org.au to learn more about donating or supporting the Hospice.